Posts Tagged ‘assisted work’

Gamification in der Produktion – Anforderungen und Potenziale

Korn, Oliver; Vauderwangem, Oliver:

Gamification in der Produktion – Anforderungen und Potenziale

In: Henke, Michael & Kaczmarek, Sandra (Eds.): Gamification in der Logistik. Effektiv und spielend zu mehr Erfolg,  Huss, München, 50-77

http://www.huss-shop.de/item/Gamification-in-der-Logistik.html

Abstract

Gamification, die spielerische Anreicherung von Tätigkeiten, erfreut sich zunehmender Beliebtheit. Insbesondere in den Bereichen Gesundheit (Exergames) oder Lernen (Serious Games, Edutainment) gibt es eine Vielzahl erfolgreicher Anwendungen. Weniger verbreitet ist Gamification dagegen bislang bei Arbeitsprozessen. Zwar gibt es erfolgreiche Ansätze im Bereich Dienstleistung und Service (z. B. bei Callcentern), der Bereich der industriellen Produktion wurde jedoch bis vor wenigen Jahren nicht adressiert.

Dieses Kapitel gibt einen Überblick der Entwicklung von Gamification und zeigt den Stand der Technik. Wir leiten allgemeine Anforderungen für Gamification im Produktionsumfeld ab und stellen zwei neue Ansätze aus der aktuellen Forschung vor. Diese werden in einer Studie mit Trainern aus der Automobilbranche auf Akzeptanz untersucht. Die Ergebnisse zeigen eine insgesamt positive Haltung zur Gamifizierung der Produktion und eine sehr hohe Akzeptanz insbesondere des Pyramiden-Designs.

Gamification of Production? A Study on the Acceptance of Gamified Work Processes in the Automotive Industry

By Oliver on July 25th, 2016 in assistive technology, gamification, HCI, HMI, publications

Korn, Oliver; Muschick, Peter; Schmidt, Albrecht:

Gamification of Production? A Study on the Acceptance of Gamified Work Processes in the Automotive Industry

In: Advances in Affective and Pleasurable Design. Proceedings of the AHFE 2016 International Conference, Springer Berlin Heidelberg, New York, NY, USA, 2016
DOI = 10.1007/978-3-319-41661-8_42

Abstract

In this work, we investigate how gamification can be integrated into work processes in the automotive industry. The contribution contains five parts:

(1) An introduction showing how gamification has become increasingly common, especially in education, health and the service industry.

(2) An analysis on the state of the art of gamified applications, discussing several best practices.

(3) An analysis of the special requirements for gamification in production, regarding both external norms and the mindset of workers in this domain.

(4) An overview of first approaches towards a gamification of production, focusing on solutions for impaired workers in sheltered work organizations.

(5) A study with a focus group of instructors at two large car manufacturers. Based on the presentation of three potential designs for the gamification of production, the study investigates the general acceptance of gamification in modern production and determines which design is best suited for future implementations.

Full Text

https://www.researchgate.net/publication/305620223_Gamification_of_Production_A_Study_on_the_Acceptance_
of_Gamified_Work_Processes_in_the_Automotive_Industry

Presentation

This work will be presented at the conference
AHFE ’16: 7th International Conference on Applied Human Factors and Ergonomics (July 27-31) in Orlando, FL, USA

AHFE-16

Computerized Assessment of the Skills of Impaired and Elderly Workers

Korn, Oliver; Tso, Leslie; Papagrigoriou, Christos; Sowoidnich, Yannic; Konrad, Robert; Schmidt, Albrecht:

Computerized Assessment of the Skills of Impaired and Elderly Workers. A Tool Survey and Comparative Study

In: PETRA ’16 Proceedings of the 9th Int. Conference on PErvasive Technologies Related to Assistive Environments, ACM, New York, NY, USA, 2016
DOI = 10.1145/2910674.2910675

Abstract

The number of impaired persons rises – as a result of both regular degradation with age and psychological problems like burnout. Sheltered work organizations aim to reintegrate impaired persons into work environments and prepare them for the re-entry in the regular job market.

Both for elderly and for impaired persons it is crucial to quickly assess the abilities, to identify limits and potentials and thus find work processes suitable for their skill profile.

This work focuses on the analysis and comparison of software-tools that assess the abilities of persons with impairments. We describe two established generic tools (CANTAB, Cogstate), analyze a yet unknown specialized tool (Hamet) and present a new gamified tool (GATRAS).

Finally we present a study with 20 participants, comparing the tools against a ground truth baseline generated by a realworld assembly task

Presentation

This work will be presented at the conference
PErvasive Technologies Related to Assistive Environments
PETRA ’16 (June 29 – July 01) on Corfu Island, Greece.

PETRA-16

Book chapter: Assistive Systems for the Workplace: Towards Context-Aware Assistance

By Oliver on February 10th, 2015 in assistive systems, assistive technology, HCI, HMI, publications

Korn, Oliver; Funk, Markus; Schmidt, Albrecht:
Assistive Systems for the Workplace: Towards Context-Aware Assistance

In: Assistive Technologies for Physical and Cognitive Disabilities. IGI Global, 2015. pp 121-135
DOI = 10.4018/978-1-4666-7373-1.ch006

Abstract

Assist-Sys-for-the-WorkplaceRecent advances in motion recognition allow the development of Context-Aware Assistive Systems (CAAS) for industrial workplaces that go far beyond the state of the art: they can capture a user’s movement in real-time and provide adequate feedback. Thus, CAAS can address important questions, like Which part is assembled next? Where do I fasten it? Did an error occur? Did I process the part in time? These new CAAS can also make use of projectors to display the feedback within the corresponding area on the workspace (in-situ). Furthermore, the real-time analysis of work processes allows the implementation of motivating elements (gamification) into the repetitive work routines that are common in manual production.

In this chapter, the authors first describe the relevant backgrounds from industry, computer science, and psychology. They then briefly introduce a precedent implementation of CAAS and its inherent problems. The authors then provide a generic model of CAAS and finally present a revised and improved implementation.

http://www.igi-global.com/chapter/assistive-systems-for-the-workplace/122906

Gamification of Business Processes: Re-Designing Work in Production and Service Industry

Korn, Oliver; Schmidt, Albrecht:
Gamification of Business Processes: Re-Designing Work in Production and Service Industry

In: Procedia Manufacturing, 2015 [to be published]
DOI = 10.1016/j.promfg.2015.07.616

AbstractGamification-in-Production

In this work we provide an overview of gamification, i.e. the application of methods from game design to enrich non-gaming processes. The contribution is divided into five subsections: an introduction focusing on the progression of gamification through the hype cycle in the recent years (1), a brief introduction to gamification mechanics (1) and an overview of the state of the art in established areas (3). The focus is a discussion of more recent attempts of gamification in service and production (4). We also discuss the ethical implications (5) and the future perspectives (6)
of gamified business processes.

Gamification has been successfully applied in the domains education (serious games) and health (exergames) and is spreading to other areas. In recent years there have been various attempts to “gamify” business processes. While the first efforts date back as far as the collection of miles in frequent flyer programs, we will portray some of the more recent and comprehensive software-based approaches in the service industry, e.g. the gamification of processes in sales and marketing. We discuss their accomplishments as well as their social and ethical implications. Finally a very recent approach is presented: the application of gamification in the domain of industrial production. We discuss the special requirements in this domain and the effects on the business level and on the users. We conclude with a prognosis on the future development of gamification.

Presentation

This work will be presented at the AHFE 2015, the 6th International Conference on Applied Human Factors and Ergonomics within the conference track: 3rd International Conference on Human Side of Service Engineering

PhD thesis: Context-Aware Assistive Systems for Augmented Work. A Framework Using Gamification and Projection

At May 21st I finished my PhD in Computer Science at the Institute for Visualization and Interactive Systems (VIS) at the University of Stuttgart. The advisors were Prof. Dr. Albrecht Schmidt from the VIS and Prof. Dr. Fillia Makedon from the Universiy of Texas Alington (UTA). The work is based on the project ASLM acquired by Prof. Dr. Thomas Hörz from the University of Applied Sciences Esslingen and was continued in the project motionEAP.

Diss-CoverThe PhD is situated in the University of Stuttgart’s SimTech Cluster and was supported by the German Federal Ministry for Economic Affairs and Energy. It is published as “Open Source” – this means you can download and distribute this work freely as long as you indicate the source:

Context-Aware Assistive Systems for Augmented Work. A Framework Using Gamification and Projection (PDF, 7.7 MB)

If you prefer a printed version you can order it at Lulu Press.

Keywords:

assistive systems, assistive technologies, gamification, projection, motion recognition, context-aware, game design, human computer interaction, HCI, elderly, impaired, ethics, digital factory, cyber-physical systems, CPS

Abstract:

While context-aware assistive systems (CAAS) have become ubiquitous in cars or smartphones, most workers in production environments still rely on their skills and expertise to make the right choices and movements. (more…)

Context-aware Assistive Systems at the Workplace. Analyzing the Effects of Projection and Gamification

CAAS-ModelKorn, Oliver; Funk, Markus; Abele, Stephan; Schmidt, Albrecht; Hörz, Thomas:
Context-aware Assistive Systems at the Workplace. Analyzing the Effects of Projection and Gamification

In: PETRA ’14 Proceedings of the 7th International Conference on PErvasive Technologies Related to Assistive Environments, ACM, New York, NY, USA, 2014
DOI =10.1145/2674396.2674406

Abstract

Context-aware assistive systems (CAAS) have become ubiquitous in cars or smartphones but not in industrial work contexts: while there are systems controlling work results, context-specific assistance during the processes is hardly offered. As a result production workers still have to rely on their skills and expertise. While un-impaired workers may cope well with this situation, elderly or impaired persons in production environments need context-sensitive assistance.

The contribution of the research presented here is three-fold: (1) We provide a framework for context-aware assistive systems in production environments. These systems are based on motion recognition and use projection and elements from game design (gamification) to augment work. (2) Based on this framework we describe a prototype with respect to both the physical and the software implementation. (3) We present the results of a study with impaired workers and quantifying the effects of the augmentations on work speed and quality.

An Augmented Workplace for Enabling User-Defined Tangibles

Funk, Markus; Korn, Oliver; Schmidt, Albrecht:User-defined-Tangibles

An Augmented Workplace for Enabling User-Defined Tangibles

In: Extended Abstracts of the ACM SIGCHI Conference on Human Factors in Computing Systems, ACM, New York, NY, USA, 2014, DOI =10.1145/2559206.2581142

Abstract

In this work, we introduce a novel setup for an augmented workplace, which allows for de ning and interacting with user-de ned tangibles. State-of-the-art tangible user interface systems equip both the underlying surface and the tangible control with sensors or markers. At the workplace, having unique tangibles for each available action results in confusion. Furthermore, tangible controls mix with regular objects and induce a messy desk. Therefore, we introduce the concept of user-de fined tangibles, which enable a spontaneous binding between physical objects and digital functions. With user-de fined tangibles, the need for specially designed tangible controls disappears and each physical object on the augmented
workplace can be turned into a tangible control. We introduce our prototypical system and outline our proposed interaction concept.

Assisitive Augmentation at the Manual Workplace using In-Situ Projection

table_sketchFunk, Markus; Korn, Oliver; Schmidt, Albrecht:
Assisitive Augmentation at the Manual Assembly Workplace using In-Situ Projection

In: CHI ’14 Workshop on Assistive Augmentation. April 27th 2014.

Abstract [CHI-Worshop Paper]

In this paper, we argue for using in-situ projection to augment a user’s working experience. By recognizing objects on a workplace, the system is able to detect the current step within a workflow. Based on the information about position and orientation of the work-piece, speci c feedback can be given – even as a projection on top of the workpiece. So far, our work indicates that this technology is accepted by the industry. Currently, we are investigating the use of gami cation elements on the error rate. Additionally, we introduce a model for the conception of context aware assistive systems (CAAS). With our workshop participation, we want to discuss the potentials of in-situ projection at the manual workplace with the participants.

Tangible and Intuitive Interaction – Video of a Prototype

motionEAP-prototypeAt the University of Stuttgart Institute for Visualization and Interactive Systems (VIS) and the Korion GmbH I am part of a team developing the prototype of a new kind of assistive system in the project motionEAP. The prototype combines the 3D-spaces of the depth sensors Kinect and Leap Motion.

It detects individual fingers of both hands and allows to direct processes with simple gestures. Both gestures in space and touch events on the surface of the workspace are detected. At the same time the system allows to project videos or interactive 3D-spaces on any kind of surface.

As an example this allows to zoom or rotate a workpart through simple gestures. In future development iterations we will integrate object detection allowing a context- or product-specific feedback on processes, e.g. in manual assembly. This context-aware feedback is a pre-requisite for the later implementation of gamification components. These will allow to integrate feedback smoothly and least disruptive while motivating the assistive system’s users.

The following video illustrates the prototype’s current features: