Posts Tagged ‘gamified workplace’

Gamification of Production? A Study on the Acceptance of Gamified Work Processes in the Automotive Industry

By Oliver on July 25th, 2016 in assistive technology, gamification, HCI, HMI, publications

Korn, Oliver; Muschick, Peter; Schmidt, Albrecht:

Gamification of Production? A Study on the Acceptance of Gamified Work Processes in the Automotive Industry

In: Advances in Affective and Pleasurable Design. Proceedings of the AHFE 2016 International Conference, Springer Berlin Heidelberg, New York, NY, USA, 2016
DOI = 10.1007/978-3-319-41661-8_42

Abstract

In this work, we investigate how gamification can be integrated into work processes in the automotive industry. The contribution contains five parts:

(1) An introduction showing how gamification has become increasingly common, especially in education, health and the service industry.

(2) An analysis on the state of the art of gamified applications, discussing several best practices.

(3) An analysis of the special requirements for gamification in production, regarding both external norms and the mindset of workers in this domain.

(4) An overview of first approaches towards a gamification of production, focusing on solutions for impaired workers in sheltered work organizations.

(5) A study with a focus group of instructors at two large car manufacturers. Based on the presentation of three potential designs for the gamification of production, the study investigates the general acceptance of gamification in modern production and determines which design is best suited for future implementations.

Full Text

https://www.researchgate.net/publication/305620223_Gamification_of_Production_A_Study_on_the_Acceptance_
of_Gamified_Work_Processes_in_the_Automotive_Industry

Presentation

This work will be presented at the conference
AHFE ’16: 7th International Conference on Applied Human Factors and Ergonomics (July 27-31) in Orlando, FL, USA

AHFE-16

Gamification of a Workday. A Study on the Effects in Sheltered Employment

By Oliver on February 9th, 2016 in assistive systems, conferences, gamification, HCI, publications

Korn, Oliver; Lang, Johannes; Korge, Andreas; Causegic, Haris; Schmidt, Albrecht:

Gamification of a Workday. A Study on the Effects in Sheltered Employment

CHI-16-LBW-gamification-workdayIn: CHI ’16 Extended Abstracts of the ACM SIGCHI Conference on Human Factors in Computing Systems, ACM, New York, NY, USA, 2016
DOI = 10.1145/2851581.2892283

Abstract

Gamification implies the application of methods and design patterns from gaming to non-gaming areas like learning or working. We applied an existing gamification design to production processes in an organization which provides sheltered employment for impaired persons.

In contrast to existing work, we investigated not only a short period but a complete workday to measure the effects on the performance of impaired workers.

The study indicates that gamification has
(1) a negative effect on workers with considerable cognitive impairments,
(2) no measurable effect on workers with medium cognitive impairments and
(3) a positive effect on workers with mild cognitive impairments.

PresentationCHI4good

This work will be presented at CHI ’16 (May 7-12) in San Jose, California, USA.

Design Approaches for the Gamification of Production Environments. A Study Focusing on Acceptance

By Oliver on May 4th, 2015 in assistive systems, assistive technology, HCI, HMI, publications

PETRA-2015-Workplace-with-GamificationKorn, Oliver; Funk, Markus; Schmidt, Albrecht:

Design Approaches for the Gamification of Production Environments. A Study Focusing on Acceptance

In: Proceedings of the 8th International Conference on PErvasive Technologies Related to Assistive Environments, ACM,
New York, NY, USA, 2015
DOI = 10.1145/2769493.2769549

Abstract

Gamification is an ever more popular method to increase motivation and user experience in real-world settings. It is widely used in the areas of marketing, health and education. However, in production environments, it is a new concept. To be accepted in the industrial domain, it has to be seamlessly integrated in the regular work processes.

In this work we make the following contributions to the field of gamification in production: (1) we analyze the state of the art and introduce domain-specific requirements; (2) we present two implementations gamifying production based on alternative design approaches; (3) these are evaluated in a sheltered work organization. The comparative study focuses acceptance, motivation and perceived happiness.

The results reveal that a pyramid design showing each work process as a step on the way towards a cup at the top is strongly preferred to a more abstract approach where the processes are represented by a single circle and two bars.

Presentation

This work was presented at the PETRA 2015 in Korfu, Greece.

Towards a Gamification of Industrial Production. A Comparative Study in Sheltered Work Environments

EICS-2015-Workplace-with-GamificationKorn, Oliver; Funk, Markus; Schmidt, Albrecht:

Towards a Gamification of Industrial Production. A Comparative Study in Sheltered Work Environments

In: Proceedings of the 7th ACM SIGCHI Symposium on Engineering Interactive Computing Systems, ACM, New York, NY, USA, 2015 [to be published]
DOI = 10.1145/2774225.2774834

Abstract

Using video game elements to improve user experience and user engagement in non-game applications is called “gamification”. This method of enriching human-computer interaction has been applied successfully in education, health and general business processes. However, it has not been established in industrial production so far.

After discussing the requirements specific for the production domain we present two workplaces augmented with gamification. Both implementations are based on a common framework for context-aware assistive systems but exemplify different approaches: the visualization of work performance is complex in System 1 and simple in System 2.

Based on two studies in sheltered work environments with impaired workers, we analyze and compare the systems’ effects on work and on workers. We show that gamification leads to a speed-accuracy-tradeoff if no quality-related feedback is provided. Another finding is that there is a highly significant raise in acceptance if a straightforward visualization approach for gamification is used.

Presentation

This work will be presented at the EICS 2015 in Duisburg, Germany.